Baue Customer Testimonials
Helping You Honor Life
Loved One in Our Care: John Edward H.
Yesterday was the funeral. It was so special. Thank you to Stephanie. Rev. Stevens, the service you did for our father was just spot on! It was as if you’d known him your whole life. I was so moved. I really don’t have the words to express how well you did helping us to say goodbye (for now) to our Dad. Thanks to everyone at Baue Cave Springs and to the Military men who paid him honor. It was such a nice experience for our family.
On Saturday, December 3rd, I attended the Memorial Service with a group of friends. Upon leaving I had an issue with my leg and was unable to walk. Immediately, some of your staff was there to help. As it became evident that I was unable to apply any pressure on my leg, members of your staff brought a wheelchair to assist me. They felt it necessary to provide me with a ride home. I want to extend my gratitude and appreciation for the thoughtfulness and caring that your staff provided. Lindsay & Mike brought me home, got me settled in, and stayed a while to make sure that all was well before they left. Everything that was done that day for me was way beyond the call of your service.
Courtney Molloy did an amazing job taking care of my moms funeral arrangements with us. We shared some of our fondest memories, laughed with, cried in front of her and she was thoughtful and helpful along our journey of my moms passing!
Thank you for everything Courtney!
The sensitivity and tenderness, care and concern from all Baue staff that helped my family with mom’s funeral made this bad time a little more bearable. We were treated with warmth and kindness. The (Dr. Alan Wolfelt) seminar was very valuable to me as well as the grief support group you offer. I cannot imagine going through the process of mom’s funeral without the support of the entire staff at Baue.
The support of Kelly K. has been so very valuable to me and continues to be. She understands what I am feeling. Her compassion means so much to me.
I felt like Dr. Alan was reading my mind and answering my questions and explained things so great. Very intelligent.
Overall, the people who made sure we were taken care of when mom was laid out were so very caring. The people that were there from Baue (especially Milton) the day we had the funeral and laid her to rest went out of their way to be sensitive and compassionate in meeting our needs.
On a side note, your maintenance staff are very quiet and back off into the distance if they are around when I am visiting the grave to give me privacy, which shows me they care.
Milton was amazing with taking care of every detail of my dad’s funeral. He was patient , kind, and I don’t know What we Would have done without him. Truly us his calling to help others. THANK YOU Milton, and Baue on West Clay.
Loved One in Our Care: Sharon Douthit
My family and I would like to thank Stefanie and all the staff at Baue. They were very respectful of my aunt’s and our family’s wishes. The attention to even the smallest detail was far and away beyond our expectations. All of our concerns were handled from the very beginning of the process to the last. Thank you all again for your compassion and care during our difficult time.
I would like to thank Jamie Fann for the special delivery of a fall wreath. It was from a drawing at the Alzheimer’s walk earlier this month. The wreath is beautiful and the memory of where I won it from is extra special. It is always good to see our local business participate in a cause that is so close to many of us. Our family has used Baue for their services and we have always been treated with caring and respect. We appreciate you!
E. Dale H.
Loved One in Our Care: B. Pearl Hays
My mother-in-law lived with us in Chattanooga, Tennessee. When she passed away we called Baue to get their help. They took care of everything. If it had not been for their help we don’t know what we would have done. We want to thank ALL the staff as they were all extremely helpful. We especially want to thank Maria. Her kindness was greatly appreciated. We also wish to thank Pat Rankin for his sermon and graveside speech. They were truly inspiring. We felt that both he and Maria cared about our grief. This day in age it is rare that you deal with a company that has this kind of integrity. Absolutely first class all the way please accept our deepest and most sincere THANK YOU.
Loved One in Our Care: LaVerne Terry
To everyone at BAUE and to you Courtney,
I personally want to thank everyone involved with taking care of our mother during the time of her death. With all the planning that my mom and dad did in the past, there are still things that can be over looked and Courtney, you helped fill in all the cracks of things could have been forgotten about. Everyone take pride in what you do. Dealing with death in a day to day basis know that you also give comfort and peace of mind to the families you work with. So from my family, we all all want to say again THANK YOU for a job well done.
Loved One in Our Care: Peggy Rose Schallert
We want to thank Baue West Clay for the wonderful service, for my Mother. Our director was Neva and she was so helpful to me in getting everything just right. Thanks to the staff for all of your help.
Loved One in Our Care: Sue C. Smith
The service and attention you gave (even the smallest details) did not go unnoticed by me. Everyone was patient, courteous, compassionate, thorough, mementos were displayed so appropriately, the cookies were a nice touch for me and the staff was so patient to allow us time to get things together for the long trip back to NE. They were even so kind to send a large bag of cookies along with us. Everything you did spoke “Excellence” for me. On a scale of 1 to 10, your service was 100 for me.
Thank you for making this time much easier for me as I said goodbye to my only sibling. May God continue to bless you all as you continue to aim for excellence in your profession.
Loved One in Our Care: Fay C. Clayton
I’d like to thank Todd for the wonderful job he did with our mothers’ funeral on March 12, 2016. Todd met with my brothers and I on March 7th and assisted us in completing the arrangements my parents had already prepared. Todd was professional, kind, sensitive, and accommodating to our needs every step of the way.
Later in the week, Todd took time out of his day to call and inquire on how we were doing!
The day of the funeral Todd was there early and ready to assist in any way he could. He is unflappable!! (If that’s a word??) Always calm and professional. We would highly recommend Todd, to coordinate a funeral, to any of our friends and family.
Thanks to Baue Funeral Home for a professional yet personal funeral plan and execution.